Complaints and requests for review
Describe an experience that needs attention or a service issue that remains unresolved.
A SPACE FOR DIALOGUE
Your voice helps build a better TransED.
Responsible operations also depend on dialogue. Share your experience, suggest an improvement or submit feedback about TransED Brasil.
Submit feedbackOmbudsman channel[email protected]
EVERY EXPERIENCE MATTERS
A channel to listen, understand and improve.
In the transport of fuels and dangerous goods, responsibility includes people, relationships and conduct. The TransED ombudsman channel receives feedback from customers, professionals, partners and the community and forwards it to the responsible channel.
What you can share
Suggestions and opportunities to improve
Share ideas to improve communication, relationships and your experience with TransED.
Recognition and conduct reports
Recognise a positive experience or describe a situation you believe should be reviewed.
Fields marked * are required. The attachment is optional.
FROM FEEDBACK TO FORWARDING
Clarity at every step.
- 01
Submit
Gather the information and submit your feedback using the form.
- 02
Keep your reference
Once sending is confirmed, check your automatic copy and keep the reference shown on the page.
- 03
Stay in contact
To add information, contact the ombudsman channel and provide your reference.
Need another service?
For transport proposals, use Request a Quote. For general information, visit Contact. This directs your request to the appropriate channel.